Purchase local crafts Reserve a helicopter tour Let's digitally connect your guests to the hotel and local community Book a spa appointment Reserve a round of golf Ask for more towels

AI Enhanced Guest Services for the Digital Generation

Welcome to Hotel MagIQ, where technology meets hospitality to transform guest experiences. We combine cutting-edge innovation with the art of personalized service. Enhance your guests' stay with seamless bookings, curated local experiences, and elevated convenience - all tailored to reflect your hotel's unique brand.

Reduce phone communication

Hotel MagIQ streamlines communication with a user-friendly web app, letting guests request services like housekeeping or dining without calling. This digital solution enhances convenience and improves the guest experience.

Appeal to the digital generation

Virtual concierge services cater to Millennials and Gen Z by offering convenient, tech-driven self-service solutions with personalized experiences. Businesses can boost efficiency, meet modern expectations, and foster customer loyalty with these innovative platforms.

Boost guest satisfaction

Hotel MagIQ boosts guest satisfaction with personalized digital concierge services, offering instant access to hotel info, amenities, and local attractions. This convenience empowers guests to customize their stay, enhancing their overall experience.

Hotel MagIQ Services .

Why guest satisfaction and technology forward hotels and rental properties choose Hotel MagIQ.

Digital Concierge Services

Provide guests with 24/7 access to hotel amenities, local attractions, and personalized recommendations through an easy-to-use web application.

Contactless Payment Solutions

Streamline transactions with secure payment links sent via email or SMS, allowing guests to settle bills quickly and efficiently using their preferred method.

Excursion and Tour Bookings

Enable guests to book local tours, excursions, and activities directly from their devices, earning the hotel referral commissions for every successful booking.

In-House Service Bookings

Allow guests to schedule spa treatments, dining reservations, and other hotel services digitally without the need to call the front desk.

Integrated Local Marketplace

Showcase local products, art, and experiences that guests can purchase or book, connecting them to the community and creating new revenue streams for the hotel.

Seamless Guest Communication

Facilitate instant communication with various hotel departments, such as housekeeping or room service, through a user-friendly web platform.

Ready to elevate the guest experience?

Expand your service offerings digitally with ease

Use Cases

Offer Elevated Guest Experiences .

Online Guest Guide

Help guests see all the services available at the property from the comfort of their room.

In House Bookings

Offer guests the convenience of digitally booking hotel services without having to call the front desk or specific department.

Tour/Excursion Bookings

When guests want to venture out, direct them to make bookings with trusted providers directly from their smartphone. Earn referral commissions as part of the process.

Product Purchases

After trying new local foods, drinks, and crafts, enable guests to bring home tangible mementos to extend that holiday feeling.

Hotel MagIQ Payment Links .

Handle transactions in multiple currencies with secure payment links - no need for physical interactions, printing invoices, and collecting payments in person.

Simplified payment process for guests

Hotel MagIQ enhances guest satisfaction through personalized digital concierge services, offering instant access to hotel amenities, information, and local attractions. By enabling guests to effortlessly tailor their stay, it provides unmatched convenience and an exceptional experience.

Legal, secure, and seamless

Hotel MagIQ's payment links simplify transactions with secure, contactless options, allowing guests to pay via a unique link sent by email or SMS. This flexible approach enhances the guest experience while streamlining operations and reducing staff workload.

Enhancing Guest Experience

Payment links provide unparalleled flexibility, allowing guests to use their preferred payment methods. This ease of use fosters satisfaction and ensures a smooth checkout process. Guests can focus on enjoying their stay without worrying about payment logistics.

Operational Efficiency for Hotels

Payment links simplify hotel operations by reducing staff workload, allowing front desk teams to focus on exceptional service. This innovation enhances guest satisfaction and improves operational efficiency.

Hotel MagIQ Benefits

Exceptionally tailored to your guest experience .

Offer guests the freedom to book excursions, tours, and more - with or without speaking to a concierge.

Flexible Booking Options

Hotel MagIQ empowers guests to book excursions, tours, and activities through a user-friendly system. Reservations can be sent directly to service providers or routed through the hotel concierge, offering both convenience and personalized assistance. This dual approach ensures flexibility and caters to diverse guest preferences.

Streamlined Booking Integration

By integrating directly with the hotel’s property management system (PMS), Hotel MagIQ enables real-time management of room availability, pricing, and service requests. This centralized platform ensures accurate information and seamless coordination between departments, enhancing guest satisfaction.

Revenue Generation for Hotels

Hotels earn commissions on successful bookings facilitated through Hotel MagIQ. This revenue-sharing model drives additional income by leveraging local partnerships, ensuring that both the hotel and the platform benefit from increased engagement.

Enhanced Guest Engagement with Local Culture

Hotel MagIQ enriches the guest experience by showcasing local art, cuisine, and cultural activities. Guests can participate in workshops, tours, and events led by local experts, fostering a deeper connection with the destination while supporting local businesses.

Improved Service Efficiency

Hotel MagIQ reduces manual intervention by streamlining digital booking requests, minimizing errors, and improving operational efficiency. Staff can focus on delivering exceptional service while the platform handles routine tasks.

Tailored Guest Experiences

By combining direct digital bookings with concierge-mediated assistance, Hotel MagIQ delivers a seamless and personalized experience. Guests enjoy the freedom to explore their preferences while benefiting from expert recommendations, creating memorable and customized stays.